Last updated: August 2026
We respond to clear notices of alleged copyright infringement relating to content hosted on this platform. This policy describes our notice-and-takedown procedure, modeled on the framework of the United States Digital Millennium Copyright Act (DMCA) and applied by us as a general standard for users worldwide, alongside any equivalent local procedures that may apply.
1. Scope
This procedure covers content hosted on our platform: store products, blog and page content, portfolio entries, user-submitted reviews and files shared through the client portal. For content on third-party platforms (for example social networks where campaigns run), notices should be sent to that platform; we will cooperate with our clients to respond where our work is involved.
2. Filing a Takedown Notice
Send your notice via our Contact page or to the designated copyright email published there, including all of the following:
- Identification of the copyrighted work you claim is infringed (or a representative list if multiple works);
- The exact URL(s) or precise location of the material you want removed, with enough detail for us to find it;
- Your full name, organization (if any), postal address, email address and telephone number;
- A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf;
- Your physical or electronic signature.
Incomplete notices may be answered with a request for the missing information rather than action.
3. What Happens Next
We acknowledge complete notices within 2 business days, review the material, and where the claim appears valid we remove or disable access to it promptly. The user who posted the material is notified and given a copy of the notice (with your personal contact details redacted where appropriate).
4. Counter-Notice
If your content was removed and you believe the removal was a mistake or misidentification, you may submit a counter-notice containing: identification of the removed material and its former location; your name, address, email and phone number; a statement under penalty of perjury of your good-faith belief that the material was removed by mistake or misidentification; your consent to the jurisdiction of the courts at your address (or, where you are outside the relevant jurisdiction, to a competent court where we may be found); and your signature. If we receive a valid counter-notice we forward it to the original complainant, and unless they inform us within 10–14 business days that they are seeking a court order, we may restore the material.
5. Repeat Infringers and Misuse
Accounts that repeatedly infringe are terminated. Equally, knowingly submitting false infringement claims can carry legal liability — do not use this procedure to target lawful content or competitors. We may ignore notices that are abusive or plainly unfounded and may share such notices with the affected user.