WhatsApp & SMS Marketing

In most of the world, WhatsApp is not an app — it is where life happens. Messages there are opened at rates email will never see again (routinely above ninety percent, usually within minutes), and SMS still owns the moments that need instant attention. Used clumsily, these channels are spam with legal consequences; used well, they are the highest-attention marketing surface a business can rent. We set them up and run them well.

The official API, not a gray-market hack

We implement the official WhatsApp Business API: verified business profile, approved message templates, and integration with your website, store and CRM. That unlocks what the free app cannot do — automated conversations at scale, broadcast campaigns to opted-in lists without account-ban roulette, team inboxes with assignment, and analytics. Unofficial bulk-sender tools get numbers banned and brands blacklisted; we do not touch them.

Automations that feel like service, not spam

The programs that work on WhatsApp are useful first: abandoned cart nudges with a checkout link, order and delivery updates, appointment reminders that cut no-shows dramatically, lead follow-up within minutes of a form fill, reactivation offers to past customers, and guided FAQ conversations that resolve most questions before a human is needed. We design the conversation flows, write the copy to platform rules, build the automations and connect the triggers to your systems.

Consent and compliance, engineered in

Messaging law is real — and national. Every program is built permission-first: proper opt-in capture, template pre-approval, quiet hours by market, effortless opt-out, and audit trails. That is not just legal caution; deliverability on these channels depends on complaint rates, so respect and results are the same strategy.

What a month looks like

Setup — API, profile, templates, automations — completes in about two weeks. Ongoing, we run your broadcast calendar, tune the automated flows, and report monthly on delivery, reply, click and conversion by campaign. SMS runs alongside where it fits: OTP-grade reliability for time-critical alerts and short offers in markets where WhatsApp is thinner. Two channels, one strategy, measured in revenue.