Refund and Returns Policy

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Refund Policy

Last Updated: 15/12/2025

 

At VIP Pro Media (https://vippromedia.com), we strive to provide high‑quality digital marketing services including SEO, Google Ads, Social Media Marketing, Website Development, and other online marketing solutions. Our goal is customer satisfaction; however, due to the nature of digital services, we have a clear refund policy outlined below.


1. No Refund on Completed or Ongoing Services

Once a service has been started, delivered, or completed, no refunds will be issued. Digital marketing services involve time, resources, tools, and strategy implementation that cannot be reversed.


2. Eligibility for Refund

Refunds may be considered only under the following conditions:

  • Payment was made by mistake (duplicate transaction)

  • Service was not started at all

  • Technical or system error from our side confirmed by our team

All refund requests must be raised within 48 hours of payment.


3. Non‑Refundable Services

The following services are strictly non‑refundable:

  • SEO services (monthly or one‑time)

  • Google Ads / Meta Ads setup & management

  • Social media marketing campaigns

  • Website design & development

  • Domain, hosting, third‑party tools, or software purchases

  • Any custom or promotional digital service


4. Advance Payments

All advance payments are non‑refundable once the project has been approved or work has begun.


5. Chargebacks & Payment Disputes

Unauthorized chargebacks or payment disputes without contacting us first may result in:

  • Immediate service suspension

  • Permanent account termination

  • Legal action if required


6. Refund Processing Time

If a refund is approved, it will be processed within 7–10 business days and credited to the original payment method only.


7. Changes to This Policy

VIP Pro Media reserves the right to modify or update this refund policy at any time without prior notice. Changes will be updated on this page.


8. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

📧 Email: support@vippromedia.com
📞 Phone/WhatsApp: +91 84000 85006
🌐 Website: https://vippromedia.com


By using our services, you agree to this Refund Policy.